Housing benefit office Bergedorf
Do you live in the Bergedorf district? The housing benefit office at the Bergedorf district office is responsible for your application. All the ways to apply at a glance.
How to apply
The same three routes apply in every district: online via the City of Hamburg's service portal, via the Wohngeld app or in writing by post to the central mailing address. A personal visit is not necessary.
Responsibility and contact
You can submit applications online, via the Wohngeld app or in writing. By post, send everything to the central mailing address: Wohngeld Zentrale Poststelle, Caffamacherreihe 1–3, 20355 Hamburg. No personal visits are possible there – you can drop off your application at your local housing benefit office.
Address You can drop your application off in person at the housing benefit office in the Social Services Centre (SDZ) of the Bergedorf district office – the postal address is central: Caffamacherreihe 1–3, 20355 Hamburg.
Help by phone Regardless of which district you live in, you can reach the City of Hamburg's housing benefit hotline on 040 42828 6000 – Monday to Friday from 8 a.m. to 4 p.m. Outside these service hours, you can call 115 for the contact details of the housing benefit office responsible for you.
Good to know
All of Hamburg – all seven districts – is uniformly in rent level 6. It therefore makes no difference to the calculation of your housing benefit which district you live in.
The district includes, among others, the neighbourhoods of Bergedorf, Lohbrügge, Allermöhe, Altengamme, Curslack, Kirchwerder, Neuengamme, Ochsenwerder, Reitbrook, Billwerder and Moorfleet.
Frequently asked questions
Which district office is responsible for me?
The district office for the district where you live – what matters is where you live, not where you work.
Can I submit my application at any district office?
You can drop it off at your local housing benefit office. It will be processed by the housing benefit office of the district where you live.
Do I have to come in person?
No. The application runs online, via the app or by post – a personal visit is not necessary.
How do I reach the housing benefit hotline?
On 040 42828 6000, Monday to Friday from 8 a.m. to 4 p.m. Outside these service hours, call 115 for the contact details of the housing benefit office responsible for you.
Does the housing benefit office have opening hours for personal visits?
A personal visit is not necessary – applications run online, via the app or by post. You can reach the housing benefit hotline by phone on 040 42828 6000, Monday to Friday from 8 a.m. to 4 p.m. Outside these service hours, call 115 for the contact details of the housing benefit office responsible for you.